This Privacy Policy explains how Prime Stone collects, uses, and protects personal information when you use our website.
1. Information we collect
We may collect details you provide when requesting a quote, booking a consultation, or contacting us — such as name, email, phone number, and project details. We also use essential cookies required for the site to function, and may use analytics cookies if you accept cookies.
2. How we use your information
We use your information to respond to enquiries, prepare quotes, improve our services, and communicate about your project.
3. Cookies
Essential cookies help the site work (for example, remembering your quote basket). Optional cookies help us understand how the site is used. You can accept cookies via the banner on the site. See this policy for more detail.
4. Sharing
We do not sell your personal data. We may share information with service providers who help us operate the site or fulfil requests, under appropriate safeguards.
5. Retention
We keep personal data only as long as needed for the purposes above, or as required by law.
6. Your rights
Depending on applicable law, you may request access, correction, or deletion of your personal data. Contact us to make a request.
7. Contact
For privacy questions, contact us via the Contact page on this website.
8. Updates
We may update this Privacy Policy from time to time. The latest version will always be available on this page.